Office of the Chief Information Officer

CIO's Blog

Dr Andy Chun
Dr. Andy Chun is the Chief Information Officer (CIO) for the City University of Hong Kong (CityU). The content of this website contains Andy Chun's personal comments and does not reflect the views or policies of CityU, nor does mention of trade names, commercial products, or organizations imply endorsement by CityU.

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    Browsers and Security

    I think everyone must have heard of the recent news that Google might pull out of the mainland of China because of attempts to hack into Google’s Gmail system. Turns out the hacking was done through a security exploit found in MS Internet Explorer. Since the code for the zero-day exploit is now public, potentially millions of Windows PCs running IE6, 7, or 8 are now at similar risks already faced by Google and other corporations. The French and German government even gone as far as warning its people against using IE. On the other hand, it is not clear why folks at Google were using IE in the first place. :-)

    If you are concerned, I just wanted to highlight that our Enterprise Solutions Office (ESU) has recently enhanced the AIMS program so that you can now use alternative browsers, such as Firefox and Google Chrome, to fully access features of AIMS. The Computing Services Centre (CSC) has now installed these browsers in the Windows 7 boot in all our classrooms and lecture theatres. In terms of worldwide browser usage, both Firefox and Chrome are gaining popularity. Worldwide usage statistics show that about 63% users use IE, 25% Firefox, and 5% Google Chrome. (Google Chrome can be faster if you are using Web 2.0 RIA applications that make extensive use of JavaScript.)

    If you want to try these browsers out, just click on the following links. (Installing Chrome or Firefox will not interfere with the IE browser you already have.)

    Happy (and safe) Web surfing!



    Permalink January 18, 2010, 5:54pm   Comments



    Permalink January 18, 2010, 5:53pm  Comments

    Santa Claus 2.0

    Last week my kids were in town from New York City and I didn’t manage to write my weekly blog. To make up for it, this week I will write about something fun – “Santa Claus.” I’ll explore what Christmas is like in this modern Internet age of ours with all our fancy Web 2.0 technologies. Firstly, everyone already knows about Santa’s many many website that offer to write letters back to children. Even the North Pole has a website. There is a website that explains the history of St. Nicholas. But all these are really Web 1.0 - things we have been doing for the past decade.

    For Web 2.0, it is all about collective intelligence, collaboration, and social networks. For starters, you can read the history of Santa Claus thanks to the collaborative efforts of thousands of Wikipedia users around the world.

    You can even eavesdrop on live real-time conversations about Santa Claus, made by Twitter’s millions of users or listen in on tweets, blogs and status updates in Google real-time. Or you can read real-time news feeds from around the world about Santa Claus.

    If you want to see what Santa looks like, you can do an “face” search that searches through billions of pages to look for Santa’s portrait. There is one from Google and another from Bing. Or you can browse through snapshots of Santa Claus taken by some of the over 40 million Flickr users around the world.

    If you want to see Santa live in video, you can go to YouTube. If you want to find out which movie or TV show Santa Claus was in, check out the IMDb Internet Movie Database.

    In a fraction of a second, Google books will tell you out of the 7 millions of books in the Google books library, which ones mention Santa Claus.

    Web 2.0 is also a great tool for donations, as Obama has found out. Santa Claus is not far behind with the popular Operation Santa Claus that many schools in Hong Kong are involved with.

    For the past 50 years, even NORAD, the most powerful airspace surveillance center for North America, focuses all their high-tech equipment to track Santa’s flight path around the world. You can see Santa’s progress online at the NORAD Tracks Santa website.

    May I sincerely wish everyone at CityU a Merry Christmas and Happy New Year!



    Permalink December 22, 2009, 12:06pm   Comments



    Permalink December 22, 2009, 11:55am  Comments

    Why Not?

    Two simple words - “Why Not?” - are very often the impetus of ground-breaking innovation and creativity. This week, I would like to use this blog to launch the OCIO “Why Not?” website. The website allows anyone in CityU (student/staff/alumni) to submit any idea you might have on how we can further improve our IT. The website is organized according to categories, such as admin systems, central facilities, e-learning, e-portal, research, etc. If you have an ICT-related idea, just click on the category and write a short description. Once submitted, others in CityU can then see and vote on your idea. On a regular basis, we will take all the top ideas and investigate whether we can move them forward. If we do go ahead with a submitted idea, we will definitely get the idea creator involved.

    The software we use was created by 2 Yale professors - Prof. Barry Nalebuff and Prof. Ian Ayres. Prof. Nalebuff is the Milton Steinbach Professor of Economics and Management at Yale School of Management. Prof. Ayres is the Townsend Professor at Yale Law School. They both believe that the power to innovate is in all of us and even wrote a book about their unique framework for innovation and problem solving called “Why not?” How to Use Everyday Ingenuity to Solve Problems Big and Small.

    Organizations/corporations around the world solicit ideas for innovation from employees or the general public all the time. In the Web 2.0 world of ours, this is usually in the form of collaborative websites or social networks. For example, Toyota has a very creative “why not” website to solicit ideas and to better understand what their customers care about most. Governments around the world are also taking advantage of Web 2.0 to solicit ideas from their citizens. For example, the Obama administration has an “Open Government Dialogue” website for any citizen to submit ideas, and thousands were submitted. Google had a Project 10^100 website for anyone in the world to submit ideas to change the world. Google plans to spend USD$10 million to fund the wining ideas and more than 150,000 ideas were submitted.

    Our “Why Not?” platform is now hosted at CityU. We can help any academic department or administration unit set up a new “Why Not?” instance if you are interested in using this technology for other purposes. In the meantime, please submit your ICT ideas to us!



    Tags: cityuHK

    Permalink December 07, 2009, 3:45pm   Comments



    Permalink December 07, 2009, 3:41pm  Comments

    CityU's Modern Flippable Magazine

    CityU provides, to the general public, a large collection of online documents in PDF format. These include various brochures, pamphlets, annual reports, prospectuses, etc. scattered in websites of different academic departments and administrative units. This week, I would like to introduce everyone to a newer and more modern approach to providing documents/books online using a “flippable” format, usually as Flash.

    I think everyone has seen our new CityUToday in this new format:

    Creating this is easy, just upload a PDF and it’s automatically converted to a “flippable” Flash version. To create the “flippable” CityUToday, we used a hosted service called issuu.com (there are several other services as well as products to create this format). Most of these services and tools are very easy to use. Depending on the service, brochures/magazines can be found using tags (see my previous blog on tagging). Another great thing about this, is that you can conveniently embed a magazine into any web page, such as a departmental website. For CityUToday, users can view it as a book, a presentation, or as printed format. Some textbook publishers are also beginning to offer books in this “flippable” format as well, for example McGraw Hill through zinio.com.

    Ideally, we will need to provide our CityU brochures/magazines in both HTML and PDF/Flippable format. HTML is still the most search engine friendly format and will give our content more visibility on the Web. As the old search engine optimization (SEO) adage goes: “if people can’t find you, you don’t exist.” Let’s all work to make more of our content searchable on the web and also a fun experience to read!



    Permalink November 29, 2009, 4:24pm   Comments

    Tagging is Fun

    Last week I mentioned “hashtags” and how I hope the CityU online community can help build up a momentum in using “#cityu” and “#hk” as tags in our tweets. This week, I just want to remind everyone that the ability to put tags on things is not restricted to tweets. Tags are what we computer scientists called “metadata” - data about data - a fancy way of saying “What is this piece of data about?” By “data”, we mean any piece of content, may it be a blog post, photo, video, audio file, etc. The reason we need metadata is because computers are, unfortunately, not yet smart enough to automatically figure it out on its own. For example, a human can easily recognize the content of a photograph, but a computer only knows that it is a JPG file. To help computers understand what’s in a photo, or video, or anything else, we rely on tags. Tags are just simple everyday keywords or labels that we attach to a piece of data. With tags, computers will know what that piece of data is about. Search engines will be able to give us more precise results. Computers can link similar contents together. All very powerful capabilities to further connect and link people together. So next time you upload a photo, video, or anything that paints a picture of life, work and play at CityU, please remember to add 2 simple tags “cityu” and “hk”. This will allow us to find CityU related photos, videos, etc. The teaching/learning experience we create at CityU is quite exciting and unique. With tags and social networking, it will be a lot easier to connect and share our experience with others around the world.



    Tags: cityuhk

    Permalink November 23, 2009, 11:29am   Comments

    (cc) http://www.wordle.net/

    (cc) http://www.wordle.net/



    Permalink November 23, 2009, 10:51am  Comments

    Microblogging and Twitter

    This week I would like to talk about microblogging, a modern form of communication that is popularized by Twitter. Microblogs are short messages, usually a sentence long. For Twitter, this is limited to only 140 characters. Most people are already accustomed to writing and reading short text messages, such as those sent through short message service (SMS) or instant messaging (IM). Microblogging is similar to these technologies, except that instead of one-to-one or one-to-many for chat, microblogs can potentially be read by anyone in the world. This makes microblogging a very powerful platform for communication.

    Traditional blogs, like this one, consist of a larger body of text. Blogs are also not published too frequently; for me, this is once a week. Microblogs, on the other hand are usually published several times a day, sort of filling in the gap between blog postings. These microblogs, also known as “tweets” in Twitter lingo, are short messages about personal opinions, what a person is doing, upcoming events,… basically anything you like that fits within a line of text.

    Many Universities around the world use microblogging, to supplement RSS, to notify students/staff and general public of events or news. It allows us to publish information without being intrusive like email spam. If you prefer email, you can still send and get tweet updates through email or mobile phone.

    For CityU, we are gradually building up a community of twitter users. For example, the Communications and Public Relations Office (CPRO) has a “CityUHongKong” twitter feed for CityU announcements. Our Library has a “cityulib_eres” twitter feed as well. I, of course, have the “CityUCIO” twitter feed. In addition, many individual CityU staff and students have their personal twitter feeds that might also talk about CityU events.

    I envision that more and more departments/units will be using microblogging in the future. To make it easier for our students and the general public to find our microblogs, I am proposing that we following a very simple convention - just include “#cityu #hk” within the line. This method of using hashs and tags together is called hashtagging. The individual tags are called hashtags. By following this simple convention, we can now search Twitter for “#cityu #hk” or simply “cityu hk” to get all updates related to CityU. You can extend the hashtags to, say “#cityu #hk #seminar” for seminar announcements. This way if someone searches for “hk seminars” they will also see our announcements. Hashtags will, of course, consume part of the 140 characters limitation. So they should be used sparingly.

    If your tweet contains a link, a common practice is to compress a long URL into a short one to save on the number of characters. There are many tools that do this for free; I use bit.ly.

    Besides Twitter, other Web 2.0 software also provide similar microblogging feature. For example, facebook and Google Talk both have a status line. Most Web 2.0 applications have connectors and interfaces that allows you to share information and synchronize updates. For example, every time I post something in this blog, Twitter gets an update. Every time I post something on facebook, my Twitter gets updated as well. This is done automatically through my blog and facebook.

    I’m constantly fascinated by all the neat and advanced technologies our students are using day-to-day to stay in touch with their friends and classmates. Our channels of communication and teaching can greatly be improved if we use the same tools as they do. I hope to see more use of Web 2.0 throughout the University. If any department of administrative unit needs help in getting started, I will be more than happy to participate.

    What’s New This Week:

    • MS Windows 7 - All departments/units get copies of MS Windows 7 for testing. All lecture theatres and classrooms will be upgraded during break!



    Permalink November 17, 2009, 1:46pm   Comments